An exquisite bouquet for your sweetheart . It’s the perfect gift for any occasion where you want to extend some love and romantic gesture to your special someone.
Delivery and return
Delivery and return
Thank you for shopping with our online flower shop! We strive to provide you with the freshest and most beautiful flowers available. However, we understand that sometimes, despite our best efforts, things can go wrong. Please read our flower return policy below :
Damaged Flowers:
- If you receive flowers that are damaged or wilted, please contact us within 1 hours of receiving the order. We will replace the flowers or issue a full refund, depending on your preference.
Incorrect Order:
- If you receive an incorrect order, please contact us within 1 hours of receiving the order. We will replace the flowers or issue a full refund, depending on your preference.
Dissatisfaction with Product:
- If you are dissatisfied with your purchase for any reason, please contact us within 1 hours of receiving the order. We will work with you to make things right, whether that means replacing the flowers, issuing a refund, or offering a credit for a future purchase.
Cancellation Policy:
- If you need to cancel an order, please do so at least 12 hours before the scheduled delivery date. Orders canceled within 24 hours of the scheduled delivery date may be subject to a cancellation fee.
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- Please note that due to the perishable nature of flowers, we cannot accept returns or issue refunds for flowers that have been delivered and accepted by the recipient. We appreciate your understanding.
- Thank you for choosing Alkadi flower shop. We appreciate your business and are committed to providing you with the highest quality products and customer service.
Shipping Information
Shipping Information
Thank you for choosing Alkadi flower shop for your floral needs in the UAE. We offer shipping throughout the UAE to ensure your flowers arrive fresh and beautiful. Please read our shipping information below:
Delivery Areas :
- We offer delivery to all major cities in the UAE, including Dubai, Sharjah, Ajman.
Delivery Times :
- Our delivery times vary depending on the location of the recipient and the type of delivery service you choose. We offer same-day delivery for orders placed before 12 pm in the recipient's time zone. Orders placed after 12 pm may be delivered the next day. We also offer specific time delivery for an additional fee.
Delivery Fees :
- Free Delivery you can take flower from Alkadi Flower Shop, Russia V03 - International City - Dubai. Also we accept Free Delivery for minimum 200 AED Order in 20 km from Shop Location. Other delivery fees vary depending on the location of the recipient and the type of delivery service you choose. Delivery fees are calculated at checkout based on the recipient's location.
Delivery Methods :
- We offer two delivery methods: Standard Delivery and Express Delivery. Standard delivery is usually within 24-48 hours of order placement, while Express Delivery guarantees delivery within 4 hours of order placement.
Delivery Confirmation :
- We will send you an email confirmation once your order has been delivered. Please note that due to the perishable nature of flowers, we cannot be held responsible for delays in delivery caused by incorrect or incomplete delivery information provided by the customer.
Special Occasions :
- For special occasions such as Valentine's Day, Mother's Day, and Eid Al Fitr, please place your order well in advance to ensure timely delivery. Delivery times and fees may also vary during these busy periods.
Composition and care
Composition and care
As an online flower shop, we take great pride in delivering fresh, beautiful flowers to our customers. We understand that taking care of these delicate products is important for their longevity and to ensure customer satisfaction. Here are a few tips on how to take care of your flowers once they are delivered.
Unpack your flowers as soon as they arrive :
- The longer your flowers stay in their packaging, the more likely they are to wilt or become damaged. As soon as your flowers arrive, take them out of their packaging and place them in a vase filled with water.
Keep the flowers away from direct sunlight and heat sources:
- Flowers are sensitive to heat and sunlight, so it's important to keep them away from windows, heaters, and other sources of heat. A cool, shaded spot is best for your flowers.
Follow any additional care instructions:
- Some flowers require special care, such as misting or keeping them in a cool place. If your flowers come with any additional care instructions, make sure to follow them to keep your flowers looking their best.
Description
An exquisite bouquet for your sweetheart . It’s the perfect gift for any occasion where you want to extend some love and romantic gesture to your special someone.
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